Become Part of Joe’s Team | Apply Now

Download our New Rewards App       Android | Apple

Check Out Our Spring Merch Collection

Shipping & Return Policy


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Joe’s Rotisseria

Attn: Returns


547 Westfield Ave W 

Roselle Park, NJ 07204

United States  

Return shipping charges will be paid by the customer. 


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


The following items cannot be returned or exchanged: 

  •     All Food Products Cannot be Returned    

For defective or damaged products, please contact us at the customer service number below to arrange a store credit or exchange. 


If you have any questions concerning our return policy, please contact us at:

My cart
Your cart is empty.

Looks like you haven't made a choice yet.